On-site search queries reveal the questions visitors could not find or confirm, which makes them a clear source of content gaps and reader intent. Use those logs to spot missed questions, then answer them in plain language, with AI as a sorting aid rather than a final judge.
Essential Concepts
On-site search shows unmet need.
No-result and low-click queries reveal gaps.
Group similar searches.
Use AI to sort, not decide.
Answer in the user’s words.



